1. Scope of Application
1.1 These Terms and Conditions (T&Cs) govern all sales and deliveries of watches and related products (hereinafter referred to as “Products”) by “Kar” (hereinafter referred to as “we” or “us”) to customers (hereinafter referred to as “you” or “the Customer”).
1.2 By placing an order, you agree to these T&Cs. Any deviations from these T&Cs must be expressly agreed upon in writing.
1.3 These T&Cs apply internationally and are incorporated into all contracts with “Kar,” unless otherwise agreed upon in writing.
2. Contracting Party
2.1 The contract is concluded with “Kar,” a company registered under [Country/Region] law, located at [Full Address], with contact information as follows: [Email Address, Phone Number].
2.2 For any questions or complaints, please contact us at the aforementioned contact details.
3. Offer and Conclusion of Contract
3.1 All offers made by “Kar” are non-binding and subject to change. They do not constitute a legally binding offer but an invitation to treat.
3.2 A contract is concluded only when we confirm acceptance of your order in writing or when we deliver the ordered Products.
3.3 The presentation of Products on our website or in other promotional materials does not constitute a binding offer. Any contract between us will only be effective when we send you an order confirmation or deliver the Products.
4. Prices and Payment
4.1 All prices quoted are in [Currency] and include applicable VAT unless otherwise stated. For international orders, any customs duties, taxes, or other charges are the responsibility of the Customer.
4.2 Payment must be made through the methods offered at checkout, which may include credit card, PayPal, bank transfer, or other methods specified.
4.3 If payment is not received by the due date, we reserve the right to cancel the order or withhold delivery until payment is made.
4.4 For recurring payments, you authorize us to charge your account at the agreed intervals.
5. Delivery and Shipping
5.1 We strive to deliver the Products within the estimated delivery time provided. However, all delivery times are approximate and not guaranteed.
5.2 The risk of loss or damage to the Products passes to you upon delivery. Delivery is deemed to have occurred when the Products are delivered to the address specified by you.
5.3 Shipping costs are calculated based on the delivery address and will be displayed before you complete the purchase. We are not responsible for delays caused by shipping carriers or customs procedures.
5.4 If the delivery cannot be made due to an incorrect address provided by you, you will be liable for any additional costs incurred.
6. Withdrawal and Return Policy
6.1 You have the right to withdraw from the contract within [e.g., 30 days] of receiving the Products without providing a reason. To exercise this right, you must notify us in writing or by email.
6.2 Returned Products must be in their original, unused condition and in their original packaging. You are responsible for the cost of returning the Products unless we have made an error.
6.3 Upon receipt of the returned Products, we will refund the purchase price excluding any initial shipping costs within [e.g., 14 days]. Refunds will be issued to the original payment method.
6.4 Products that are custom-made or personalized are not eligible for return unless they are defective.
7. Warranty and Liability
7.1 We provide a warranty for defects in the Products according to the applicable statutory warranty provisions. This warranty covers repair or replacement of defective Products at our discretion.
7.2 To make a warranty claim, you must contact us with proof of purchase and a description of the defect. We may request the return of the defective Products for inspection.
7.3 Our liability is limited to direct damages resulting from intent or gross negligence. We are not liable for indirect or consequential damages, including but not limited to loss of profits or business interruptions.
7.4 We do not accept liability for any defects or issues resulting from improper use or handling of the Products.
8. Customer Service
8.1 Our customer service team is available to assist you with any questions, concerns, or complaints regarding our Products or services.
8.2 You can contact our customer service department at [Email Address] or [Phone Number]. We aim to respond to all inquiries within [e.g., 48 hours].
8.3 We are committed to resolving any issues to your satisfaction and welcome feedback on how we can improve our services.
9. Data Protection
9.1 We are committed to protecting your personal data. We collect, process, and store personal data in accordance with our Privacy Policy.
9.2 Personal data collected will be used solely for the purposes of fulfilling orders, processing payments, and providing customer support.
9.3 We use reasonable security measures to protect your data from unauthorized access or disclosure. However, no online transmission or storage system is completely secure.
10. Governing Law and Jurisdiction
10.1 These T&Cs and any contracts concluded under them are governed by the laws of [Your Country/Region], excluding its conflict of laws principles.
10.2 Any disputes arising from or in connection with these T&Cs or contracts will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
11. Final Provisions
11.1 If any provision of these T&Cs is or becomes invalid, illegal, or unenforceable, the remaining provisions shall continue to apply in full force and effect.
11.2 We reserve the right to amend these T&Cs at any time. The revised T&Cs will be effective from the date of publication on our website or other platforms.
11.3 These T&Cs, together with any order confirmation and other agreements, constitute the entire agreement between you and us regarding the sale of Products.
